eLearning Modules
The Workplace Violence: Understanding and Prevention instructor-led workshop has been broken down into self-paced and interactive eLearning modules. Licenses are available for individual modules or they can be licenses as a set.
Customization to include your organization’s SOPs and business practices are available.
All modules include electronic versions (.PDF) of quick reference cards as part of the license. Licensed printable manuals are available.
For review material of self-protective and physical containment techniques, see our DVD selection.
NOTE: Although video instruction is fine for review of self-protective and containment techniques, we strongly recommend instructor-led workshops for initial training of all physical techniques.
Module 1: Self-Evaluation and Theoretical Models of Assault
- Personal reactions to confrontation
- Risk Factors
- Crisis Model
- Theoretical models of assault
Module 2: Personal Security
- Perpetrator Profile
- Job Risk Assessment
- Personal security in the workplace
- Personal security at home
Module 3: Crisis Intervention, Part 1
- General Principles
- Signs and symptoms of potential assault
- Active listening
Module 4: Crisis Intervention, Part 2
- General assault model
- Anger Management