Understanding and Preventing Workplace Violence with Non-Violent Intervention
We provide courses in the understanding and prevention of violence in the workplace. Our easy to understand course material was first implemented in 1985 and has been used successfully in various industries from California police departments, casinos in Nevada, and various medical facilities in California, Nevada and Hawaii. The program has been in continuous use since 1986 at a rehabilitation facility in Honolulu, Hawaii for both the clinical staff and security personnel.
Our primary focus is a non-violent approach to escalating conditions by teaching participants how to manage situations in which violence could occur. In short, making the situation a win-win encounter. This is accomplished through the recognition of potential aggressive behaviors, crisis resolution techniques, verbal and non-verbal de-escalation techniques and, if necessary, simple but effective self-protective measures.
Palladium Education, Inc. is accredited by the California Board of Registered Nursing (CRBN) for continuing education units.
Key Strategies
Conflict Resolution
Most incidents of workplace violence can be avoided through the understanding and recognition of the motivations of the aggressor. Our philosophy and training emphasizes conflict resolution over physical containment. This is accomplished with practical application of the skills demonstrated by our instructors. However, we recognize that not all incidents or aggressors will respond to these techniques. In those cases your staff will be trained to act appropriately.
Compassionate Containment®
No matter how well trained the staff, there are instances when physical intervention cannot be avoided. For these scenarios, our specialized form of physical containment is Compassionate Containment®.
Unlike street defense, our containment techniques are designed not to cause harm to the client. Our Compassionate Containment® method safely contains the client while protecting the employee. The goal is to minimize harm to all parties involved.